This report provides practical guidance to transportation agencies to help improve their use of data for performance management. Recent federal legislation has highlighted the importance of data utilization in performance management. The guidance focuses on six areas of the data life-cycle allowing for analysis on decisions and to identify opportunities for improvement. The purpose of this report is to allow for agencies to enhance their insight into their performance and to boost results.

The NCHRP 20-24 Task 124 Performance Management Reporting Peer Exchange was held on Tuesday October 16th and Wednesday October 17th, 2018 at the Hall of States in Washington D.C. Representatives from 18 state DOTS, the Federal Highway Administration (FHWA), the American Association of State Highway and Transportation Officials (AASHTO) and the Transportation Research Board (TRB) attended. Participants were subject matter experts in performance management, pavement management and communications. The goal of the Peer Exchange was to help DOTs develop a toolkit and strategies for communicating the difference between state and Federal pavement performance in a consistent narrative. While this Peer Exchange focused on pavement performance, the process can be used as a framework to develop strategies to help states communicate other performance measures. A toolkit and summary are available in addition to the final report.

This report from NCHRP Synthesis 20-05/Topic 48-13 Resilience in Transportation Planning, Engineering, Management, Policy, and Administration, explores how agencies are incorporating resilience practices through project development, policy, and design. The information gathered details the motivations behind the policies that promote highway resilience, definitions of risk and resilience, and the relationship between these two fields.