This report focuses on organizational structures and management approaches which engender collaboration and communication within DOTs and result in the adoption of new technologies and innovative programs. The scan team interviewed various aspects of leadership, culture and organization at Utah, Maryland, Washington State, Tennessee, Iowa, and Minnesota DOTs to uncover their methods for success. The results of the interviews are organized into: leadership and cultural traits; peoples' knowledge, skills, and abilities; organizational structures; business process improvements; performance management; and collaboration.

This NCHRP Synthesis report presents nineteen case examples from a range of different agencies exploring the application of vehicle probe and cellular GPS data in transportation applications. Commonly used for planning, monitoring, and real-time information, these new technologies have many barriers and benefits which are covered in this research document.

The synthesis report is divided into three sections. First is a literature review over the history, technology, and use of probe and cellular GPS data. In the second section, the literature results are combined with the expertise of panel members and a survey distributed to 51 DOTs. The final section contains the findings of follow-up interviews with selected agencies and documents specific case studies.

As new technologies are developed in the field of transportation, agencies have the opportunity to collect more data than ever before. In this report, agencies are introduced to an eight step framework for managing this new big data and incorporating it into asset management. The eight steps start with gaining an understanding of big data, then walk through the process for piloting a big data test environment. The steps end with demonstrating the value of the data to other business units and executives and set up a formal storage environment. Supporting this report are several additional tools, including a data management capability self-assessment, a catalog tool, and more information on data governance.