Public-private partnerships (P3) offer transportation agencies a method for designing, building, operating, and maintaining their assets without having to wait for government funding. To ensure contract compliance and performance, agencies use a variety of different metrics to monitor their P3 contracts. Metrics usually fall into two main categories: quantifying asset performance and project implementation. This report presents such metrics used by DOTs. Data was sourced from a survey of 26 DOTs and interviews with DOT personnel on six P3 projects.

Reliability is an increasingly important measure for transit performance as transit must compete with other mobility service providers. In this guide, public transit agencies and and other stakeholders are instructed on the value of measuring reliability and how to address the reliability issues for several different environments. The guide examples focus on fixed-route bus service, as it is the most common mode of transit in the US and globally, but the methodology may be applied to other modes as well. It presents the three key components of reliability: short wait times, on-time arrivals, and consistent travel times. Three perspectives are also addressed in the guide; these are customer, agency, and operator perspectives.

This guidebook presents Integrated Corridor Management (ICM), which is a multimodal and multi-agency method for coordinating the operations of a corridor, including highways, arterial roads, and transit systems. Through the use of technology, data, and multi-agency institutional frameworks, ICM helps mitigate the challenges of congestion along key corridors. This guide highlights why agencies should use ICM and walks through the process for applying it.